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Tip for Providing Outstanding Customer Service: Be Giving

by Sandie Glass on July 9th, 2010

blogimageI’ve always been a believer in giving my clients more than they ask for. Over-delivering surprises and delights them, makes them feel special, and makes your experience with them memorable. Even when the project has been completed, I continue to send them relevant information for the project in an effort to keep them informed and to let them know the project was meaningful to me. Great customer service experience will translate into repeat business and/or fantastic referrals with co-workers.

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